Free iPad repairs (yes, really).
Zugu covers repair fees*. Less stress, more streaming.
If your iPad gets damaged while in a ZUGU case, we're here to help.
Here's how it works:
1. Send an email to support@zugucase.com including:
- A clear picture (natural lighting helps!)
- Your ZUGU order number
- Confirmation whether you have an AppleCare+ membership or not. (This is not a condition, it just helps us find the fastest, most affordable way to get you covered)
2. Once we confirm eligibility — limit one time coverage per customer — go ahead and get a quote from Apple for the repair and send to us for approval to proceed.
3. Once it's fixed, email us the repair receipt so we can verify details and make sure everything matches up.
4. We'll coordinate a refund to cover the repair costs.
5. Go back to streaming, scrolling, reading, WFH-ing, and more. Enjoy!
*We cover one-time repair fees if your iPad gets damaged while in a ZUGU Case.